Clear And Present Chaos

Firstly, apologies for the lack of postings recently - I will try and get back on track in the new year.

Secondly regular readers will know that I recently took up a new job having left the one I had with a major engineering company because of the never ending management incompetence.

The following emails are in no way related to that situation or any of my previous ineffectual bosses. No way at all.

These emails were sent out on consecutive days last week and were like a beacon of clarity shining through the foggy murk of corporate IT support. Names have been changed to protect the feckless innocent.

Tuesday

Subject : Christmas Cover

All,

With the various changes in reporting and organisation it appears there is some confusion over the Christmas break and Christmas Eve in particular.

Many businesses are closing on the Friday before Christmas and not re-opening until after the festive season. It is expected that staff will allocate a day extra from usual allowances to cater for this. We follow the same approach unless local requirements need cover.

Regards

Havna O'Clugh
Head Of A Really Huge Team Of People And Really Quite Important These Days Doncha Know


Wednesday

Subject : Christmas Cover

All,

Sorry, I got some duff information when I first picked Operations up.

We only need staff coverage on site, or on call, during the Christmas Period if the business is working and has agreed to cover costs.

Apologies for any confusion.

Regards

Havna O'Clugh


Thursday

Subject : Christmas Cover

All,

Hands up and sorry for the continuing confusion.

We do need cover over the days the the Servicedesk is open on call. You should allow staff who volunteer to take an additional day in Lieu of the holiday.

One body each day in each region please.

Very sorry my fault.

Havna


Oh I miss the old place so much...